Cancellation(/Revocation) Policy

1. Right to Cancel(/Revoke)

You have the right to cancel/return your purchase (from the day of the purchase) for a full refund. You can do so for any reason – even if you simply changed your mind. Your right of cancellation or withdrawal ends with first usage of the service.

You have the right to cancel/return your purchase (from the day of the purchase) for a half refund. 

2. Cancellation Period

The cancellation period for a full refund will expire on the 21st of May (included). 

The cancellation period for a half refund starts on the 22nd of May and will expire on the 27nd of May. 

3. Address

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement email to [email protected]. You may use the attached model cancellation form, but it is not obligatory.

4. The Cancellation Deadline

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

5. Effects of cancellation

If you revoke this contract, we will refund all payments that we received from you immediately and at the latest fourteen days from the day we received your notification of your revocation of this contract. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.

Sample Revocation Form

If you want to revoke this contract please feel free to fill in this form and send it back to us

To [email protected]:

I/We hereby give notice that I/We withdraw from my/our contract of participating in the YUR - Your Urban Retreat in Barcelona.


[Your Full Name]